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Browse Support Topics
Everything you need to master peer-to-peer trading on Paxful
Account & Verification (KYC)
Identity verification levels, password resets, and 2FA setup instructions.
Buying & Selling Crypto
How to browse P2P offers, initiate trades, and complete payment transfers.
Wallet, Deposits & Withdrawals
Managing crypto balances, network fees, wallet addresses, and internal transfers.
Escrow & Dispute Security
How escrow protection works and step-by-step dispute resolution guides.
Payment Methods & Gift Cards
Accepted local bank methods, digital wallets, and gift card trade rules.
Safety & Scam Prevention
Tips for safe trading, identifying phishing attempts, and protecting your account.
Frequently Asked Questions
Quick answers to common questions about trading, wallets, and safety
24/7 Live Support Chat
Need real-time assistance with an active trade, deposit, or account question? Our support team is online 24 hours a day.
Submit a Support Ticket
Have a complex query or request account assistance? Submit a ticket and our resolution team will reply via email.